Established 1973 Frequently Asked Questions Q: Are items I see on your website available to purchase? A: "For SALE or TRADE" pages are updated daily (Page-Title be at the very top of your browser in the blue bar). If you landed on my site via a Search Engine (Google, Bing, StartPage, etc), you may be looking at an old, "cached" page; click here for current listings after reading this page. Q: How can I avoid this problem in future visits to your site? A: Click here and bookmark the page. Q: Where are the prices? A: Images on this site be INFORMATIONAL via pop-up text; place pointing-arrow ON the image (the rotating $-sign in each listing, in this instance) and the info will show in 2~3 seconds. Q: My iPhone doesn't have a pointing-device; what do I do? A: Wait until you're at your computer. Q: I'm at my computer and I still can't get the price; what am I doing wrong? A: Follow instructions under "Prices" near top of page. Q: I still need help; what do I do now? A: Click "HELP" in the floating Menu. Q: I don't see a Menu; what do I do now? A: Click here. Q: I'm lost in cyberspace; what do I do now? A: Phone a friend. Q: If an item is out of my $-range, can you advise items in same category within my $-range? A: Yes, click here. Q: Are you available by phone to discuss price? A: No. Q: Why not? A #1: Email is more efficient. A #2: Provides documentation. Q: Are you available by phone to discuss the equipment after we have determined via email that we are on the same page with regards to price, condition, terms, payment, etc? A: Yes. Q: Some of your prices include "ptc"; what does this mean? A: ptc = partial-trades considered. Q: Some of your prices are "tbd"; what does this mean? A: tbd = to be determined. Q: Will you consider an offer? A: Depends on the offer. Q: Do you have time to respond to low offers? A: No. Q: I see many "Unobtainium Class" items on your site. What does "Unobtainium Class" mean? A#1: Demand for this item is greater than the supply. A#2: Good investment. Q: Do you ship to my country? A: If it's on the planet Earth, yes. Q: How much will it cost? A: Click here. Q: Why do you charge sales tax for items delivered within California? A: The State Of California requires me to do so. Q: Why are your prices higher than I've seen on fleabay? A #1: If you're happy with sellers on fleabay, you're easier to please than I am. A #2: You get what you pay for here. Q: An item I see on your website sold online for less than you quoted; will you lower your price? A: What do you have in mind? Q: If I see the same item on your site a month from now, will you be lowering the price? A: What do you have in mind? Q: Will you hold an item with a deposit? A: Yes. Q: How much deposit do you require? A: 20% is customary. Q: How long will you hold the item for me? A: How long do you need? Q: How come you don't advertise your items as "mint" like I see elsewhere? A: The term is applicable to uncirculated coins, not used audio gear. Q: Do you accept trade-ins? A: If it's on my list here, it may be doable. Q: What info do you need from me? A: Click here. Q: Do you purchase equipment outright? A: Yes. Q: What info do you need from me? A: Click here. Q: I have Make_ Model _ on your Wanted list; are you interested? A: Maybe; click here and provide requested info; the more quality info you send, the more interested I will be. Follow with high-resolution, legible pics taken with a real camera; if you must use a cell-phone, select "Large 662K" before sending. Follow up with pdf-scan of Literature and Manuals if you have. Q: I've heard that your expertise and after-sale support is the best in the business; is this true? A: Yes. Q: Do your solid-state amps sound like tubes? A: No. Q: Do any solid-state amps sound like tubes? A: No. Q: Do your tuners need alignment? A: No. Q: Do your tubes need replacing? A: No. Q: Do you really Inspect, Variac & Audition before shipping? A: Yes. Q: Are AllegroSound tubes & cables really as good as you say they are? A #1: Yes. A #2: Hearing is believing. Q: Is your guaranty for real? A: Yes. Q: Is your hearing still any good? A: Yes. Q: I read on a blog that it's not possible to successfully mate ELS's with subwoofers; is this correct? A #1: No. A #2: Don't believe what you read on blogs. Q: Are you able to pack fragile items like tape machines and turntables so they don't get damaged in shipping? A: Yes. Q: I live out of USA and have to pay Import Duty on items made in the USA; can you insure my shipment for what I paid & declare lower value for Customs? A: No. Insured-Value & Declared-Value must be the same. Q: Will you insure and declare a lower value than paid? A: No. All shipments are fully insured for your protection. Q: I live in Europe; can I run 120V-50/60Hz components on my 230V-50Hz mains? A: Yes, if you use a step-DOWN Autoformer or Variac with the proper rating. CLICK here for detailed information. Q: Will this harm the equipment? A: No. Q: Will this degrade the sound? A: No. Q: I live in Japan; can I run 120V-50/60Hz components on my 100V-50Hz mains? A: You can try it as-is or use a step-UP Autoformer or Variac with the proper rating. CLICK here for detailed information. Q: Will this harm the equipment? A: No. Q: Will this degrade the sound? A: Depends on many variables, so the safe answer is maybe, but keep in mind that other things degrade the sound more. Q: Do transformers, film-capacitors & semi-conductors improve with age like a fine cabernet or puro? A: Yes. Q: Do speakers require over a year to fully "run-in" when played 3 hrs/day? A: Yes. Q: Is speaker run-in permanent? A: No. Q: Do electronics require 3 Months of on-time to "burn-in"? A: Yes. Q: Do electronics need re-adjusting of bias & dc-offset after burn-in? A: Yes. Q: After burn-in, do solid-state electronics need 3 Days warm-up to reach FSP™ / Full Sonic Potential™ ? A: Yes. Q: My high-bias amp raises the room-temp and spins my power meter like a roulette-wheel; if I have you or my local tech lower the bias so it runs cooler and consumes less electricity, and I leave it on, will it sound as good? A: It will sound better. Q: So why don't manufacturers employ a high / low bias switch? A #1: Those in-the-know do, but they be the exception rather than the norm. A #2: They didn't consult with me. Q: Will slow-starting electronics with a Variac help avoid costly repairs? A: Yes. Q: Even new electronics? A: Yes. Q: Do you really practice what you preach? A: Yes. Q: Do you have long-term, professional references you can send? A: Yes. Q: Why don't you offer free professional consultation? A #1: You just got one. A #2: Click here. A #3: There's only 24 hours in the day. A #4: Because my Accountant, Attorney & Doctor don't. Q: Can I pay with a Credit-Card? A: Yes, via http://www.WesternUnion.com Q: Do you take Credit Cards directly? A: No. Q: Do you accept International Money Orders? A: Yes, via Bank Of America. Q: Do you accept other IMO's? A: No. Q: I'm located in the USA; do you take PayPal? A: Payments via PayPal are limited to $200. Q: For purchases greater than $200, do you accept Money Orders? A: Yes, via your local U.S. Post Office. Q: Do you accept other MO's? A: No. Q: Do you accept personal checks drawn on a U.S. bank? A: Not recommended, as it will delay shipping 30 days or more and is subject to bank collection fees. Q: Is my money safe with you? A: All funds remain at my bank until your item is shipped. Q: I see you've been in business for nearly forty years; do you have a biography of sorts? A: Yes, click here and scroll down to AllegroBio. Q: Does your website have a Master-Index? A: Yes, click here and bookmark. Q: Your site is an excellent resource; how may I show my support? A: Tell your friends; thank you.
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